Sales Associate(s) – 2

Assists customers, promotes and sells retail products, provides product information, and ensures a positive shopping experience.

Key Responsibilities:

• Greet customers warmly and assist them in finding products.
• Provide detailed product information, features, and benefits.
• Recommend complementary products (upselling/cross-selling).
• Process sales transactions accurately using the POS system.
• Maintain cleanliness, organization, and visual merchandising standards on the sales floor.
• Restock shelves and displays as needed.
• Handle cash, credit card payments, and other forms of payment.
• Address basic customer inquiries and direct complex issues to the Retail Store Manager.
• Participate in sales training and product knowledge sessions.

KPIs:

• Individual Sales Target Achievement: Percentage of target met.
• Average Items Per Transaction (AIPT): Number of items sold per transaction.
• Customer Service Feedback: Positive customer comments.
• Product Knowledge Score: Assessed through quizzes or manager observation.
• Merchandising Compliance: Adherence to display guidelines.

 

 Shift:

• Sales Associate 1 (Morning): 7:00 AM – 4:00 PM
• Sales Associate 2 (Evening): 12:00 PM – 9:00 PM

 Location: Abuja, FCT, Nigeria 

 Application Email: info@asenkaglobal.com