Pharmacy Cashier
Processes all sales transactions for pharmaceutical products, prescription fees, and health services. Handles cash, card payments, and insurance billing specific to the pharmacy. Provides front-line customer service for pharmacy-related inquiries.
Key Responsibilities:
- Process payments for prescriptions and over-the-counter (OTC) medications sold in the pharmacy.
- Accurately ring up sales, process card payments, and handle cash.
- Verify insurance details and process claims as per pharmacy policies.
- Reconcile daily cash and card transactions with sales reports.
- Maintain confidentiality of patient information during transactions.
- Assist customers with basic inquiries, directing complex medical questions to pharmacists.
- Ensure compliance with pharmacy-specific financial regulations.
- Maintain a clean and organized cash point area.
KPIs:
- Transaction Accuracy Rate: Number of errors in processing sales/payments.
- Cash Reconciliation Accuracy: Percentage of days without cash discrepancies.
- Customer Wait Time (Pharmacy Checkout): Average time a customer spends at the pharmacy cash point.
- Payment Processing Speed: Average time to complete a transaction.
- Customer Service Feedback: Related to checkout experience.
Shift:
- Pharmacy Cashier 1 (Morning): 8:00 AM – 9:00 PM
- Pharmacy Cashier 2 (Evening): 12:00 PM – 8:00 PM
Location: Abuja, FCT, Nigeria
Application Email: info@asenkaglobal.com