Operations Supervisor – Short-Let Division

Location: Abuja, Nigeria 

Reports to: Business Manager 

Department: Operations

🔹 Job Summary

The Operations Supervisor will oversee the day-to-day operational activities of Asenka’s new short-let apartment, ensuring smooth service delivery, facility maintenance, and guest satisfaction. This role includes procurement, inventory control, people management, and coordination of housekeeping and maintenance teams, with a strong focus on operational excellence and cost efficiency.

🔹 Key Responsibilities

 General Operations & Facility Oversight

• Supervise daily operations across all apartment units

• Ensure all facilities (rooms, pool, common areas) meet brand standards

• Conduct regular inspections and resolve operational issues promptly

Procurement & Supplies

• Manage procurement of cleaning materials, guest amenities, and maintenance tools

• Track inventory levels and ensure timely restocking

• Liaise with vendors and service providers for quality and cost-effective sourcing

People Management

• Supervise housekeeping staff, maintenance technicians, and support personnel

• Schedule shifts, assign tasks, and monitor performance

• Conduct training and enforce service protocols

Housekeeping Coordination

• Ensure timely cleaning and turnover of units before guest check-in

• Monitor quality of cleaning and presentation

• Maintain records of cleaning schedules and inspections

Maintenance & Repairs

• Oversee routine and emergency maintenance across all units

• Coordinate with technicians for plumbing, electrical, and appliance repairs

• Maintain a maintenance log and ensure timely resolution of issues

Pool Supervision

• Ensure pool cleanliness, chemical balance, and safety compliance

• Schedule regular cleaning and maintenance

• Report any faults or hazards immediately

Reporting & Compliance

• Submit weekly operational reports to the Business Manager

• Track expenses, inventory usage, and staff performance

• Ensure compliance with health, safety, and hospitality standards

Expected Deliverables

• Fully operational and guest-ready apartments at all times

• Clean, safe, and well-maintained pool and facilities

• Accurate inventory and procurement records

• High-performing and well-coordinated housekeeping and maintenance teams

• Timely resolution of maintenance issues

• Weekly reports on operations, supplies, and staff performance

Key Performance Indicators (KPIs)

 Location: Abuja, FCT, Nigeria 

 Application Email: info@asenkaglobal.com